Citrix Workspace Install Mac
Installing Citrix Workspace on a Personally-Owned Mac (How-to) Tags CBPA Citrix Macintosh receiver software VDI XenApp XenDesktop desktop virtual Citrix Workspace is software that provides access to Drake's virtual applications and desktops. Clone software for mac. 2 Double click the Install Citrix Workspace icon to install. Click continue to allow the install Now just follow the rest of the install prompts: Continue Continue Agree Install.
- Citrix Workspace Uninstall Mac
- Citrix Workspace Update Mac
- Can't Install Citrix Workspace Mac
- Workspace App For Mac
- Citrix Workspace On Mac
Trying to install latest version of Citrix Workspace app 1912 for Mac Version: 19.12.0.23 (1912). The installer reports an error. Attaching the log file.
Tried also Citrix Workspace app 1910 for Mac with the same results.
Any ideas?
Boujou for mac os. Here's the console output from the installer app:
2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Citrix Workspace 19.10.2 Installation Log
2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Opened from: /Volumes/Citrix Workspace/Install Citrix Workspace.pkg
2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Package Authoring Error: <background> has an unsupported MIME type: image/data
2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Package Authoring Error: <background_scaling> has an unsupported MIME type: X-NSObject/NSNumber
2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Package Authoring Error: <background_alignment> has an unsupported MIME type: X-NSObject/NSNumber
2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Package Authoring Error: <layout-direction> has an unsupported MIME type: X-NSObject/NSNumber
2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Product archive /Volumes/Citrix Workspace/Install Citrix Workspace.pkg trustLevel=350
2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: External component packages (1) trustLevel=350
2019-12-10 13:29:50+02 aggeloss-mbp Installer[20780]: Package Removal: User opted to keep package.
2019-12-10 13:29:52+02 aggeloss-mbp Installer[20780]: Could not load resource readme: (null)
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: PUKApplicationCloser: Done updateOpenAppsAndPlugIns!
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: PUKApplicationCloser: Alert did end with code: -1
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]:
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: User picked Standard Install
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Choices selected for installation:
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Install: '
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Install: '(null)'
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Install Citrix Workspace.pkg#com.citrix.ICAClient.pkg : com.citrix.ICAClient : 19.10.2
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]:
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: It took 0.00 seconds to summarize the package selections.
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: location = file://localhost
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Volumes/Citrix%20Workspace/Install%20Citrix%20Workspace.pkg#com.citrix.ICAClient.pkg
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Set authorization level to root for session
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Will use PK session
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Using authorization level of root for IFPKInstallElement
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Starting installation:
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Configuring volume 'Macintosh HD'
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Preparing disk for local booted install.
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Free space on 'Macintosh HD': 907,7 GB (907702546432 bytes).
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Create temporary directory '/var/folders/g8/9zxts5zj2yzc_2tn1z19w_780000gn/T//Install.20780wBEFKM'
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: IFPKInstallElement (1 packages)
2019-12-10 13:30:08+02 aggeloss-mbp installd[610]: PackageKit: Adding client PKInstallDaemonClient pid=20780, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: PackageKit: Enqueuing install with framework-specified quality of service (utility)
2019-12-10 13:30:08+02 aggeloss-mbp installd[610]: PackageKit: ----- Begin install -----
2019-12-10 13:30:08+02 aggeloss-mbp installd[610]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
2019-12-10 13:30:08+02 aggeloss-mbp installd[610]: PackageKit: packages=(
'PKLeopardPackage <id=com.citrix.ICAClient, version=19.10.2, url=file:///Volumes/Citrix%20Workspace/Install%20Citrix%20Workspace.pkg#com.citrix.ICAClient.pkg>'
)
2019-12-10 13:30:08+02 aggeloss-mbp installd[610]: PackageKit: Set reponsibility for install to 20780
2019-12-10 13:30:08+02 aggeloss-mbp installd[610]: PackageKit: Extracting file:///Volumes/Citrix%20Workspace/Install%20Citrix%20Workspace.pkg#com.citrix.ICAClient.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/96BE7FCA-CD20-42E1-B146-658270CAB221.activeSandbox/Root, uid=0)
2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: PackageKit: prevent user idle system sleep
2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: PackageKit: suspending backupd
2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: PackageKit: Executing script './preinstall' in /private/tmp/PKInstallSandbox.ekzRI6/Scripts/com.citrix.ICAClient.CPNoL7
2019-12-10 13:30:11+02 aggeloss-mbp install_monitor[21070]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: ./preinstall: No receipt for 'com.citrix.ICAClient' found at '/'.
2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: PackageKit: Using trashcan path /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/PKInstallSandboxTrash/96BE7FCA-CD20-42E1-B146-658270CAB221.sandboxTrash for sandbox /Library/InstallerSandboxes/.PKInstallSandboxManager/96BE7FCA-CD20-42E1-B146-658270CAB221.activeSandbox
2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: PackageKit: Shoving /Library/InstallerSandboxes/.PKInstallSandboxManager/96BE7FCA-CD20-42E1-B146-658270CAB221.activeSandbox/Root (3 items) to /
2019-12-10 13:30:11+02 aggeloss-mbp softwareupdated[317]: Event handler called with flags: 103
2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: PackageKit: Executing script './postinstall' in /private/tmp/PKInstallSandbox.ekzRI6/Scripts/com.citrix.ICAClient.CPNoL7
2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: ./postinstall: mv: rename /Users/aggelos/Library/Logs/ReceiverInstall.log to /var/setup/Library/Logs: No such file or directory
2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: Failed to create CEIP Datapoint directory '/var/setup/Library/Application Support/Citrix Receiver/CEIP'. Error: Error Domain=NSCocoaErrorDomain Code=513 'You don’t have permission to save the file “CEIP” in the folder “Citrix Receiver”.' UserInfo={NSFilePath=/var/setup/Library/Application Support/Citrix Receiver/CEIP, NSUnderlyingError=0x7f817a518210 {Error Domain=NSPOSIXErrorDomain Code=13 'Permission denied'}}
2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: Insufficient arguments provided!
2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: Insufficient arguments provided!
2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: Successfully collected Installer CEIP datapoints to file: /var/root/Library/Application Support/Citrix Receiver/CEIP/CEIPInstaller.json
2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: No matching processes were found
2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: No matching processes were found
2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: su: no directory
2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: /tmp/PKInstallSandbox.ekzRI6/Scripts/com.citrix.ICAClient.CPNoL7/postinstall: line 159: [: !=: unary operator expected
2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: su: no directory
2019-12-10 13:30:12+02 aggeloss-mbp install_monitor[21070]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: releasing backupd
2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: allow user idle system sleep
2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: Cleared responsibility for install from 20780.
2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: Cleared permissions on Installer.app
2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 'An error occurred while running scripts from the package “Install Citrix Workspace”.' UserInfo={NSFilePath=./postinstall, NSURL=file:///Volumes/Citrix%20Workspace/Install%20Citrix%20Workspace.pkg#com.citrix.ICAClient.pkg, PKInstallPackageIdentifier=com.citrix.ICAClient, NSLocalizedDescription=An error occurred while running scripts from the package “Install Citrix Workspace”.} {
NSFilePath = './postinstall';
NSLocalizedDescription = 'An error occurred while running scripts from the package U201cInstall Citrix WorkspaceU201d.';
NSURL = 'file:///Volumes/Citrix%20Workspace/Install%20Citrix%20Workspace.pkg#com.citrix.ICAClient.pkg';
PKInstallPackageIdentifier = 'com.citrix.ICAClient';
}
2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: Running idle tasks
2019-12-10 13:30:13+02 aggeloss-mbp Installer[20780]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 'An error occurred while running scripts from the package “Install Citrix Workspace”.' UserInfo={NSFilePath=./postinstall, NSURL=file:///Volumes/Citrix%20Workspace/Install%20Citrix%20Workspace.pkg#com.citrix.ICAClient.pkg, PKInstallPackageIdentifier=com.citrix.ICAClient, NSLocalizedDescription=An error occurred while running scripts from the package “Install Citrix Workspace”.}
2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: Removing client PKInstallDaemonClient pid=20780, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: Done with sandbox removals
2019-12-10 13:30:13+02 aggeloss-mbp Installer[20780]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
2019-12-10 13:30:13+02 aggeloss-mbp Installer[20780]: IFDInstallController 3C7DA40 state = 8
2019-12-10 13:30:13+02 aggeloss-mbp Installer[20780]: Displaying 'Install Failed' UI.
2019-12-10 13:30:13+02 aggeloss-mbp Installer[20780]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
2019-12-10 13:30:20+02 aggeloss-mbp Installer[20780]: Package Removal: User opted to keep package.
- Citrix Workspace App
- Receiver
Objective
This article provides an overview of logging features available with Citrix Workspace App for Mac, and explains how to use them in the Citrix Workspace App.
Logging Interface
The logging interface is located in the Advanced tab of the CWA Preferences. The Preferences menu can be accessed from the Desktop Viewer Window or the Apple application bar along the top.
There are five types of logging available in CWA for Mac and some are enabled by default:- Installer Logging (default: Enabled)
- Always-on Logging (default: Enabled)
- CWA Updates Logging (default: Enabled)
- Session Logging (default: Disabled)
- Store Logging (default: Disabled)
Installer Logging
Installer Logging captures debug messages from the CWA during the installation.
Session and Store Logging
Session Logging includes all the diagnostic logging from the ICA session. Therefore, it only applies to the Citrix Viewer when the session is up. Use this logging for any problem within the ICA session, perhaps unexpected behavior in an ICA session.
Store Logging includes logging of AuthManager and StoreComms modules. AuthManager handles user authentication to the CWA Store. The StoreComms manages the information about the Store configurations and connection settings.
Always-on Logging
The Always-on Logging feature continuously collects a subset of important logs.This feature is enabled by default and turns on basic level of logging regardless of the logging configuration.Always-on Logging keeps log files for the following components:
- ReceiverHelper
- Citrix Receiver
- Citrix Viewer
- Citrix Workspace Launcher & NPAPI plugin components: Includes ogs related to session launch from a web browser. The Citrix Workspace Launcher for launching using Chrome and Firefox and NPAPI plugin is used while launching using Safari web browser .
CWA Updater Logging
CWA Updater Logging is enabled by default with Citrix Receiver for Mac Version 12.6 and later. This is helpful when troubleshooting CWA auto-update related issues.Instructions
To enable Session Logging
Connection Diagnostics logging is specific to identifying errors while connecting. All logging will be enabled up until the point when the session is deemed successful.
Full Logging will log everything including the Connection Diagnostics and Session Logging. Once enabled, the CWA will store up to 10 Session Logs after which they are deleted starting with the oldest to maintain 10 logs.
Citrix Workspace Uninstall Mac
Note: Full Logging can impact performance and must only be used while troubleshooting an issue because of the amount of data. It must not be left on during normal use.The user enabling this logging will get a warning that must be acknowledged to continue.

To enable Store Logging
Select Normal or Verbose in the Store Logging.The two levels of the Store Logging are Normal and Verbose. With Verbose, the AuthManager will provide more detailed debugging information. Use Normal when only StoreComms logging is necessary.
To disable Session/Store Logging
Select DisabledCitrix Workspace Update Mac
in the Session Logging and Disabled in the Store Logging.Can't Install Citrix Workspace Mac
The CWA log files are stored in the local Mac user’s home directory: ~/Library/Logs/.
Type of logging | Log file location | |
Installer logging | ~/Library/Logs/ReceiverInstall.log | |
Session logging | ~/Library/Logs/Citrix Workspace/CitrixViewer_<time_stamp>.txt (*) | |
Store logging | Normal | ~/Library/Logs/CitrixServerCommunication.log |
Verbose | ~/Library/Logs/com.citrix.AuthManager.log, com.citrix.AuthManager_1.log andServiceRecord.log (along with CitrixServerCommunication.log) | |
Always-on logging | Web Browser Launch Logging (Citrix Receiver Launcher/NPAPI plugin component) | ~/Library/Logs/Citrix Workspace/com.apple.WebKit.Plugin.64_<time_stamp>.txt ~/Library/Logs/Citrix Workspace /Citrix Workspace Launcher_<time_stamp>.txt |
Receiver Helper Logging | ~/Library/Logs/Citrix Workspace /ReceiverHelper_<time_stamp>.txt | |
Citrix Workspace App Logging | ~/Library/Logs/Citrix Workspace /Citrix Workspace _<time stamp>.txt | |
Citrix Viewer Logging | ~/Library/Logs/Citrix Receiver/CitrixViewer_<time_stamp>.txt (*) | |
CWA Updater Logging | ~/Library/Logs/Citrix Workspace /Citrix Workspace Updater_<time_stamp>.txt |
(*) The log files for Always-on logging (for Citrix Viewer) and Session logging are the same. Viewer log files generated by Always-on logging contains only the most important logs. However, if Session logging is enabled, other logging along with the Always-on logswill be written to the log file.
Workspace App For Mac
Email Log Files
Citrix Workspace On Mac
You can click “Email Log Files” available in the Logging screen to zip Session/Store/Always-on/Citrix Receiver Updater log files, and send it as an attached file via email using your default email client.
