Netflix On Sky Go
March 1, 2018 - Sky and Netflix announce a new partnership to bundle the full Netflix service into a brand new Sky TV subscription pack. This pioneering partnership, the first of its kind, will give millions of Sky customers seamless access to Netflix through the Sky Q platform.
Sky will make available the extensive Netflix service to new and existing customers by creating a brand-new and attractively priced entertainment TV pack, combining Sky and Netflix content side-by-side for the first time. Netflix’s service includes over a thousand hours of Ultra HD content, complementing Sky Q’s extensive UHD programming.
With the Netflix app integrated into Sky Q, and Netflix programmes promoted alongside Sky content, customers can enjoy shows such as Britannia, Billions and Big Little Lies alongside The Crown, Stranger Things and Black Mirror, as well as free-to-air TV, all on the Sky platform. At the same time, customers will enjoy the simplicity of one monthly bill and easy to use, integrated user interface.
As part of the new partnership, Sky customers will be able to seamlessly access Netflix content in the Sky Q menu, plus quickly find their favourite Netflix programmes including the use of Sky Q’s search and voice search functionality. Existing Netflix customers will be able to easily migrate their account to the new Sky TV bundle, or sign into the Netflix app using their existing account details, to enjoy Netflix with even greater convenience.
How much does Sky Q cost? Sky Q costs £32 a month for 18 months, plus a one-off box fee of £75. Netflix subscriptions start from £5.99, then cost £7.99 and £9.99 depending on how many. Sky has announced a new ‘Sky Ultimate TV’ package which bundles Sky Q with Netflix for an introductory £25 per month. In a release, the Comcast-owned operator called the pricing “unbeatable” and said that “you won’t find them together for less anywhere else.
This agreement will give customers an even broader and better range of content, therefore adding more value into a Sky subscription. It builds on the raft of new innovations coming to Sky Q which were announced earlier this week (see separate press release here for further details).
Jeremy Darroch, Group Chief Executive, Sky commented: “The exciting new features coming to Sky Q will enable Sky customers to access even more of the best entertainment delivered over the best product platform. By placing Sky and Netflix content side-by-side, along with programmes from the likes of HBO, Showtime, Fox and Disney, we are making the entertainment experience even easier and simpler for our customers. Our recent announcements mean we will extend our leadership in delivering customers the best viewing and user experience in Europe.”
Reed Hastings, Chief Executive, Netflix: “We are delighted to partner with Sky to bring the latest technologies and great stories under the same roof. With this innovative new partnership and Netflix’s stellar line up of original content from across the world, Sky's customers will be able to seamlessly access and enjoy all the best entertainment in one place.”
This European partnership will see Netflix - along with the new Sky TV pack - launch on Sky Q in the UK and Ireland in the coming year. Netflix will launch on Sky Q platforms in Germany, Austria and Italy thereafter.
The agreement with Netflix also extends to Sky’s contract free streaming services. In the UK and Ireland, Sky will launch Netflix as a standalone app on NOW TV’s family of streaming devices including on the recently launched NOW TV Smart Stick. Sky Ticket in Germany and Austria, and NOW TV in Italy, will launch a standalone app on their devices in due course.
Notes to editors
Further details on pricing and billing within the Sky Q service will be confirmed nearer to the time Netflix launches on the platform. Sky+ customers will not be able to access Netflix through their set top box or Sky Go app. This agreement does not include the Sky Q app.
About Sky
Sky is Europe's leading entertainment company, serving 23 million customers across seven countries - UK, Ireland, Germany, Austria, Italy, Spain and Switzerland. The company had annual reported revenues of £12.9 billion in 2016/17, and is Europe’s leading investor in television content with an annual programming spend of around £7 billion.
From exclusive partnerships with HBO, Showtime and Warner Bros. to Sky Original Productions, Sky offers the best and broadest range of content along with the best viewing experience to suit each and every customer. Whether that’s through the multi-award winning next generation box, Sky Q, or Sky’s contract-free online streaming service, NOW TV, customers have access to the latest movies, drama, sports and kids entertainment wherever and whenever they like. This is all supported by Sky’s best in class customer service.
Sky’s success is not just based on what the company does but how it does it. Named as one of the Top 10 Green Companies in the World by Newsweek, one of the world’s most recognised rankings of business’s environmental performance, Sky ensures its responsible business strategy is embedded right across the group.
Three new major commitments have been launched for Sky’s corporate campaign Sky Ocean Rescue; the reduction of our own single-use plastics by 2020; an investment fund of £25 million over five years in technology solutions; and support of marine protected areas across our markets.
Sky has over 31,000 employees and is listed as one of The Times Top 50 employers for women. Sky is listed on the London Stock Exchange (SKY).
About Netflix
Netflix is the world's leading internet entertainment service with over 117 million members in over 190 countries enjoying more than 140 million hours of TV shows and movies per day, including original series, documentaries and feature films. Members can watch as much as they want, anytime, anywhere, on nearly any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.
Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.
This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…
Fixes to try
The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.
Netflix On Sky
Save up to $100 on Laptop
Take good advantage of this link to get a great discount instantly when placing an order at BestBuy.
Method 1: Close the Cisco VideoGuard Monitor process
Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.
a) If you are on Windows:
- Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
- Right click the CiscoVideoGuardMonitor process and click End task/End Process.
b)If you’re using a Mac computer:
- On your desktop, click Go, then click Utilities.
- Double click Activity Monitor.
- Click CiscoVideoGuardMonitor, then click the quit button.
Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.
Method 2: Temporarily disable your firewall
It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)
If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.
*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.
Method 3: Completely reinstall your Sky Go app
When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.
a) If you’re using Windows
- Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
- Under View by, click Large icons.
- Click Programs and Features.
- Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
- Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
- Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
- Go to Local > Cisco and delete the VideoGuard folder.
- Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
- Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
- Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.
b) If you’re on Mac
- On your desktop, click Go and click Applications.
Remove the Sky Go app.
- Go back to your desktop, then click Go and click Go to Folder.
- Type “~/library” and click Go.
- Go to Cisco, then remove the VideoGuardPlayer folder.
- Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.
Netflix On Sky Go Extra
Hopefully, one of these fixes works for you! If you have any questions, leave us a comment below.
Is Netflix On Sky A Good Deal
You may also want to read…